Mayor's Office of Mass Engagement - SMS Service Provider RFEI

New York City Economic Development Corporation (“NYCEDC”) in collaboration with the Mayor’s Office of Mass Engagement seeks information from qualified respondents on unified Text Messaging and Phone Outreach platforms.

Mayor Mamdani established the Office of Mass Engagement to transform how New Yorkers engage with their government, opening a direct line of communication between the Mayor, his team, and the people who built this city and keep it running. The Office of Mass Engagement works within City Hall and across City agencies to strategize, coordinate, and execute engagement that reaches the masses of everyday New Yorkers.

Through this RFEI, NYCEDC seeks to understand available solutions that provide a unified text messaging and phone outreach platform to support the Office of Mass Engagement's public awareness campaigns.

Submission Guidelines

Detailed submission guidelines and requirements are outlined in the RFP, available as of October 19, 2026.

Please submit your response via electronic upload by clicking here and uploading your proposal.

Responses are due no later than November 6, 2026 at 4:00 PM. Please submit all documents in a single .zip file labeled with your company name. The Chrome Browser is the preferred method for uploading.

M/WBE

It is the policy of NYCEDC to comply with all federal, state and City laws and regulations which prohibit unlawful discrimination because of race, creed, color, national origin, sex, age, disability, marital status and other protected category and to take affirmative action in working with contracting parties to ensure certified Minority and Women-owned Business Enterprises (MWBEs) share in the economic opportunities generated by NYCEDC’s projects and initiatives.

Companies who have been certified with the New York City Department of Small Business Services as Minority and Women Owned Business Enterprises (“M/WBE”) are strongly encouraged to apply. To learn more about M/WBE certification, NYCEDC’s M/WBE program, and programs to assist M/WBE in navigating current and upcoming opportunities on NYCEDC projects, please visit https://sbsconnect.nyc.gov/certification-directory-search/ and edc.nyc/opportunity-mwdbe.