New York City Economic Development Corporation Accessibility Statement
NYCEDC Policy Prohibiting Discrimination Against People with Disabilities in Access to Services
NYCEDC does not discriminate on the basis of disability in the operation of its programs, services and activities. It is the policy of NYCEDC to comply with all applicable federal, state and City laws and regulations, including, but not limited to, the ADA, Rehabilitation Act of 1973, the New York State Human Rights Law and the New York City Human Rights Law.
NYCEDC strives to be welcoming to and inclusive of people with disabilities. Any member of the public who requires an auxiliary aid or service for effective communication, or a reasonable modification of policies or procedures in order to participate in NYCEDC’s programs, services or activities (involving matters other than employment) is invited to direct their needs and preferences to NYCEDC’s Director of Accessibility by email, phone or mail:
Seema Malik
Director of Accessibility
Equity & Community Impact
New York City Economic Development Corporation
One Liberty Plaza, New York, NY 10006
(212) 312-1277
[email protected]
Requests should be made as soon as possible but no later than seven (7) business days before the scheduled program, service, or activity. Questions, concerns or requests for additional information may be directed to the NYCEDC Director of Accessibility.
NYCEDC Grievance Procedure for Members of the Public Alleging Discrimination Based on Disability
Any member of the public alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by NYCEDC may file a grievance with NYCEDC which should contain:
- the name, address, telephone number and/or email of the grievant;
- summary of the alleged discriminatory act(s) giving rise to the grievance;
- date(s) and location(s) of the alleged discriminatory act(s) and whether the alleged discrimination is ongoing;
- factual basis for the grievance and request to NYCEDC for assistance.
“Grievance” is the term for the allegation filed with NYCEDC by a member of the public.
“Grievant” is the term for the person alleging discrimination in the grievance.
When and How to File a Grievance
The grievance should be submitted as soon as possible, but no later than sixty (60) calendar days after the date of the alleged violation to:
Seema Malik
Director of Accessibility,
Equity & Community Impact
New York City Economic Development Corporation
One Liberty Plaza, New York, NY 10006
(212) 312-1277
[email protected]
(Please include “Grievance” in subject line.)
The grievance may be filed in one of two ways:
1. By submitting the grievance in writing by mail or email; or
2. Upon request, by an alternative means, such as an in-person interview or an audio recording, describing the incident or alleged violation of the ADA, Rehabilitation Act, NY State Human Rights Law, or NYC Human Rights Law. A request for an alternative means of filing may be granted as an accommodation for a grievant with a disability.
Timeline Following Filing of Grievance
Within fifteen (15) calendar days after receipt of the grievance, the Disability Service Facilitator or designee will contact the grievant to discuss the grievance and possible resolutions.
Within fifteen (30) calendar days of this contact with the grievant, the Disability Service Facilitator or designee will provide a response in writing. Grievant may request the response in an additional format accessible to them, such as large print, Braille, or audio recording. This response will address the grievance, describe NYCEDC’s position, and offer options for substantive resolution of the grievance, where applicable.
All written grievances and responses in connection with a grievance made to NYCEDC will be retained for at least three (3) years.
Note: Upon request to the Director of Accessibility, this page can be made available in an alternative format.
NYCEDC Website Accessibility Statement
NYCEDC is committed to ensuring its digital content is accessible to and usable by people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our digital content is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to this accessibility standard.
Feedback
We welcome your feedback on the accessibility of our digital content. Please let us know if you encounter accessibility issues by contacting NYCEDC's Disability Service Facilitator.
Seema Malik
Director of Accessibility
Equity and Community Impact
New York City Economic Development Corporation
One Liberty Plaza, New York, NY 10006
(718) 483-3546
[email protected]
Assessment Approach
NYCEDC assesses the accessibility of its digital content through self-evaluation.
Date
This statement was created on April 1, 2023.
NYCEDC Five-Year Accessibility Plan
NYCEDC’s five-year accessibility plan will be available to view at edc.nyc/accessibilityplan.